Key takeaway
Ask any event production vendor whether they own the equipment, which exact models they will supply, who operates the show, what spares travel with the rig, how a power failure is handled mid-show and whether the quote is itemised. Specific, confident answers signal a company that has actually done it.
Key takeaways
- Owned inventory beats sub-renting
- Exact model numbers, not categories
- Meet the engineer, not only the salesperson
- Get spares and failure plans in writing
Questions worth asking
Equipment
- Do you own this equipment or sub-rent it for each job?
- What exactly will you supply for contract structure?
- What exactly will you supply for document set?
- What exactly will you supply for drawing standard?
- When was it last serviced, and can I see it before the event?
People
- Who is the producer on my event, and how many shows have they run this year?
- Who is the production manager on my event, and how many shows have they run this year?
- Who is the show-caller on my event, and how many shows have they run this year?
- Who is the department heads on my event, and how many shows have they run this year?
- Who is the rigging lead on my event, and how many shows have they run this year?
- Who is the stage manager on my event, and how many shows have they run this year?
Risk
- How do you handle this: four vendors each deliver their own scope and nobody owns power distribution, so the led wall and the lighting rig end up sharing an overloaded phase?
- How do you handle this: the stage build overruns, lighting loses its focus window, and the show opens with an unfocused rig?
- How do you handle this: the venue refuses a rigging point on build day because no load plan was ever signed off?
- How do you handle this: the agency reorders the running order the evening before and three departments hear about it separately?
- How do you handle this: decor arrives and occupies the control position and the loudspeaker positions agreed in the drawing?
- How do you handle this: a console or playback machine fails mid-show and there is no plan, because redundancy had been treated as an optional extra?
Commercials
- Is the quote itemised by equipment, crew, transport and power?
- Is the figure before or after 18% GST?
- What is the advance, and what is the cancellation policy?
- What is explicitly not included?
What a good answer sounds like
A specialist answers with model numbers, named people and a specific failure plan without checking. A middleman answers in categories and brochures. Prime AV Solutions answers every question above in writing before you commit. Get an itemised quote from Prime AV Solutions within 24 hours — call +91 93093 80958 or WhatsApp our producers.
Published 20 September 2026 by the Prime AV Solutions production team.